What is Patient-Centered Medical Home (PCMH)? What does it mean for patients?
A Patient-Centered Medical Home is a health clinic that is recognized for their commitment to high-quality, patient-centered care.
Research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.*
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This badge indicates that a clinic has been evaluated and is recognized as a PCMH. Look for for it on the clinic location pages.
As your Patient Centered Medical Home:
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We will help you in selecting a primary provider who best meets your needs and they will lead your care team.
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Your care team will work together with you as an individual and a whole person.
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We will support you in deciding what types of appointments will be the best for you and your family.
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We offer a variety of other supports and services.
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We offer same day appointments for minor injuries or illness.
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You have 24-hour access to a provider by phone by calling the numbers listed for each of our PCMH recognized sites or by messaging a member of your care team through our secure portal.
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We help you to take control of your health by providing education, resources and linkages and referrals to other services in the community.
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On your behalf, we coordinate care across all elements of the health care system.
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Our providers and staff work continually toward quality improvement and patient safety and use well established evidence-based guidelines in our care approaches.
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Our care teams strive to build a partnership with you, know your health status, your medications, and your health history -- which helps you get the care you deserve.
As our patient, what you can do to make sure you're getting the best possible care?
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Becoming engaged in your health care.
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Speak up!
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Ask your primary provider questions.​
As our patient, we ask you to:
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Inform other hospitals and specialty care facilities that we are your primary care provider.
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Share your records from previous care settings to ensure we are on top of your health care needs and history.
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Tell us about any medications you are taking and update us if changes have been made to your medications.
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Actively adhere to the action plan and goals developed with your care team. Contact your care team if you have questions.